Employment

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Director of Marketing & Communication

Exempt

The Director of Marketing and Communication is responsible for audience development for the Orchestra, enrollment growth for the school, ticket and tuition revenues, brand management, public relations, and all communication activities of the Rhode Island Philharmonic Orchestra & Music School. S/he will work as part of a collaborative leadership team focused on furthering our mission and achieving the earned and contributed revenue goals necessary to support it. We seek an experienced, energetic, enthusiastic, innovative, hands-on, strategic critical thinker who can lead with urgency; who will bring sophisticated marketing and sales tactics to the Philharmonic; who understands market segmentation, cross selling and social media; and who can leverage the capacity in our recently renovated performance hall and new state-of-the art music school. S/he will build and maintain a consistent brand, raise awareness, ensure effective, superior communication and achieve budgeted performance-related revenue goals. Highly motivated marketing professionals seeking a meaningful application of their skills will enjoy working with colleagues to expand the footprint of the Philharmonic.

Full Job Description

Submit applications to: dbeauchesne@riphil.org


Branch Coordinator - Part Time - Evenings/Saturdays

Non-Exempt, 24 hours per week

  • Mondays through Thursdays- 5pm to 9pm
  • Fridays - Off
  • Saturdays - 8:30am to 5pm
  • Additional/Flex hours as needed

Essential Qualifications:

  • Highly dependable and reliable.
  • Bilingual in Spanish/English.
  • Minimum 2 years administrative experience and high school diploma required.
  • Proficient computer skills including Microsoft Office.

The Branch Coordinator provides excellent customer service in support of our goals for our community music school. The primary responsibility of the Branch Coordinator is to oversee general operations of the branch reception area. The reception area is the first point of contact for students, faculty, parents and community entering the music school facility. The Branch Coordinator welcomes our guests, provides quality customer service and facilitates the business needs of the RI Philharmonic Music School. The ideal Branch Coordinator is highly dependable, a bilingual Spanish/English speaker, a strong communicator with excellent customer service and organization skills. The Branch Coordinator is fluent in all programs, familiar with all faculty members and their specializations, and over time, builds connections with all students, families and members of the Music School community. The Branch Coordinator is a integral member of a dynamic and supportive education team and faculty that is dedicated to creating great musical experiences and providing excellent educational programming. We pride ourselves on doing everything possible to ensure our student musicians can take advantage of all our school has to offer.

Primary Responsibilities:

  • Provide timely, quality service and an excellent experience to our customers.
  • Serves as a branch receptionist during coverage hours - transfer calls/take messages/answer questions/return calls.
  • Check in desk for teachers.
  • Accepts and processes tuition payments made at the front desk, answers billing questions and prints out information as needed for customers.
  • Registers students and updates student contact information.
  • Document piano tuning needs and other equipment/room issues.
  • Relays student cancellations/absences messages to faculty.
  • Perform opening and closing duties for facility.
  • Provide support for faculty (make copies of administrative documents, distribute mail, etc.)

Full Job Description